3. Obligation to Provide Services

3.1 Notwithstanding that the Company may have given a detailed quotation no request for the provision of Services shall be binding on the Company unless and until it has been accepted in writing by the Company and where the Service in question relates to the provision of training Services bookings will only be taken for a course where the Client has either provided a valid purchase order number or a Booking Confirmation to the Company.

3.2 The Company's catalogues, brochures, leaflets or other correspondence including but not limited to particulars published on the Company's World Wide Web site are not binding and reasonable variations may be made to the Services without notice, and the Services so varied shall be accepted as complying with the Contract.

3.3 Where the Services in question relate to the provision of training, the Company reserves the right to provide such Services at a venue or venues other than the Company's Premises and to provide training personnel of its own choice.

3.4 The Company reserves the right to cancel, curtail or re-schedule training courses or events without notice to the Client and without liability for financial penalty or compensation to the Client other than an amount limited to a refund of 100% of any course fees already paid by the Client in advance of the related course or event.

3.5 The Company reserves the right to refuse or curtail any training Services if a delegate or substitute delegate attending on behalf of the Client fails to satisfy those requirements, or pre-requisites for such course, notified by the Company to the Client prior to the commencement of such course.

4. Prices

4.1 The price payable for the Services shall unless otherwise stated in the Contract be the fee chargeable by the Company for such Services current at the date of their provision and in the case of the provision of Services over a period of time, the price payable shall, at the option of the Company, be either:

4.1.1 the fee current at the date of the provision of the Services in question unless otherwise expressly stated to be fixed or firm for a period: or

4.1.2 the fee current at the date of any invoice sent pursuant to Condition 9.3.

4.2 Unless otherwise expressly stated to be fixed or firm for a period the Company's charges in respect of the Services are subject to amendment to take account of variations in wages, materials or other costs since the date of the Contract. The Company accordingly reserves the right to adjust the sum payable by the Client for the Services by the amount of any increase in such costs after the sum due is quoted and the sum so adjusted shall be payable as if it were the fee stated as being payable in the Contract.

4.3 A course fee does not cover travel, meals or other related expenses.

4.4 All prices are exclusive of Value Added Tax and this will be charged at the appropriate rate.